Know when to escalate and partner with leadership team. Proactively address customer concerns with confidence. Plus contribute to the store achievement of Five-Star Customer Service. Responsible for providing an exceptional service experience to multiple customers at one time. Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs. ![]() Use all systems to manage the customer flow to deliver five-star customer experience. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David’s Bridal brand. ![]() S/he is responsible for exemplifying friendly, knowledgeable and technical expertise and providing superior customer service. Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |